Answering Some FAQs Regarding Chevy Service

January 22nd, 2016 by

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You may have seen some advertisements for Chevy’s maintenance service. Sure, we know that these technicians will fix up your car, but what other services do they provide? Is there an advantage to visiting them instead of a traditional dealership? And by the way, what do all of these lights on my dashboard mean!?!?

We’ve pulled some of the most “frequently asked questions” from Chevy’s website and provided detailed answers below. After reading our replies, you should get a better understanding of Chevy’s maintenance service

Who Do I Go to When I Need Service?

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If you’re dealing with a Chevy, you should immediately call a local affiliated dealership. Why target these businesses instead of private mechanics? The Certified Service-trained technicians are trained for any issue, whether it be a problem with the mechanics or an issue with the engine. The technicians only use Chevy-specific General Motors parts, so while it’s okay to swap in a similar part, you’ll still know that you’re getting the perfect match. Furthermore, the experts have been trained to work on Chevy vehicles, so they’ll understand when the vehicle isn’t delivering the standard combination of performance and reliability.

Should I Get an Owner’s Manual?

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If you notice that your car is acting a bit strangely, you shouldn’t hesitate to send it to Chevy technician. However, your owner’s manual should help you understand where the issue is coming from, and it may help you in easily repairing the faulty part. Therefore, the owner’s manul is essential. Furthermore, the book will clue you in on some important information, like when you should have your vehicle maintenance performed.

Where can you get one? If your vehicle didn’t include the manual, you can visit the Chevy Owner Center, which provides electronic copies for the majority of the brand’s vehicles (1993-present). You could also visit MyGMLink.com, which will provide you with an electronic version of the book. Speaking of MyGMLink.com, the website also offers several other functions:

  • Downloadable Warranty Manual
  • Recall Notices
  • Service reminds (via email)
  • Online service/maintenance records
  • Offers and privileges
  • Chevy’s “Handheld compansion (PDA) application”
  • A vehicle-design and racing game
  • Summary of GM Card Earnings

What’s the Difference Between ‘Maintenance I’ and ‘Maintenance II’?

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You’ll know it’s time to visit a Chevy technician when the “Change Engine Oil Soon” light pops up in your ride. This means that the vehicle needs to be serviced, and some of the fixes are required. If you bring your car into a Chevy dealership, you’ll probably be asked if you’re eyeing one of two essential repairs: “Maintenance I” and “Maintenance II.” What are the differences?

Nothing specific, although the brand suggests switching off between the two every time you get your Chevy serviced. So if you’ve already had a Maintenance I fix completed, you’ll want to opt for Maintenance II, or if you’re eyeing another visit after that, you should go back to Maintenance I.

Either way, you’ll be pursuing a “Maintenance I” fix if that warning light pops on within 10 months of having purchased the car (or 10 months after having had a “Maintenace II” service). You’ll want “Maintenance II” if that number comes on after having owned the vehicle for more than 10 months (or if it hasn’t come on at all for one year).

Why Do I Want Tire Rotations?

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As a part of the company’s “newly revised maintenance schedule,” Chevy is now recommending that their customers visit a dealer after every 7,500 miles compiled on the odometer. This is an essential service, as the Chevy website notes that each tire is required to serve a different purpose, resulting in uneven wear. When your tires are rotated, they will wear more evenly, thus reducing the chance that you’ll need to have them replaced.

Furthermore, new tires will tend to wear quicker than those with worse tread depth. This means getting that first tire rotation is essential, as there’s no telling how these worn-down tires could being to compromise over time. Generally, when you’ve noticed any deterioration on your tires, get it into the Chevy service center as soon as possible. 7,500 miles is a suggested figure, and there’s no reason why you can get the service done with even fewer miles on the odometer.

Finally, if you own a Chevy model that is pushing 10 or 15-years-old, you should still generally follow the 7,500-mile interval. These older Owner’s Manuals typically suggested getting the tires rotated every 5,000 to 8,000 miles. Once the vehicle has been on the road for some time, these figures could speed up, as suspension or allignment issues can negatively impact the wear of your tires.

What Else Should I Know About Tires?

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Tire pressure deserves constant monitoring, as the Chevy website notes that “improperly inflated tires are a leading cause of tire failure.” These flimsy tires often overheat, which could cause a devastating fire. Keeping your tires inflated will mean the rubber will stay at the proper temperature. Furthermore, properly-inflated tires provided optimal traction via the tread contact, which should further prevent any braking or sliding accidents, and they also play a role in improving fuel economy.

Your Owner’s Manual will fill you in on a proper inflation schedule, but the Chevy website suggests monitoring your tires at least once a month. While checking, assure that the tires are cold, and use a quality tire gauge to receive a proper measurement. The worse thing you can do is rely on your eyes, as deflated tires can certainly look deceiving.

Your tires may fail for reasons besides pressure. As we previously mentioned, they may wear down beyond repair. When you start seeing the tire’s wear bars (the “narrow strips of smooth rubber across the tread”), you’ll know it’s time for a replacement. You may also notice cords or fabrics coming from the rubber, several cuts or cracks in the rubber, or any uneven bulges… all indications that you need a new set.

If you need new tires, you don’t need to look anywhere else but a Chevy dealership. These businesses carry an assortment on brand-name tires, including Bridgestone, Firestone, Goodyear, and Michelin. You’re also be guaranteed the best prices at these dealerships, as Chevy offers a 30-day price match guarantee.

What About Oil?

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Your owner’s manual should provide you with a more detailed explanation, but you should at least get a visual alert when it’s time to get an oil change. In this case, you’ll want to visit a Chevy dealership within 600 miles. In fact, if you time it correctly, you can get an oil change and a tire rotation at the same time!

 

Hopefully we answered all of those lingering questions regarding Chevy’s maintenance service. We’ve learned the difference between different types of check-ups, as well as the significance of tires, and you should now have a better understanding of what these expert mechanics do.

Do you have any leftover inquiries? Contact your local Chevy dealership, and the technicians will answer any questions you may have. If you prefer, you could just travel down to one of those dealerships and get your car serviced as soon as possible. As you’ve learned, this is necessary and essential if you own a Chevy.

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